Fbaze | Privacy Policy and How We Protect Your Data

The Core Pillars of Fbaze's Privacy Commitment

Six core principles behind our data protection philosophy

Data Is Never Sold

Fbaze never sells your personal information, gaming history, or financial data to any third party — no matter the price offered.

Zero Data Selling

Maximum Encryption

Bank-grade 256-bit SSL encryption secures every data transfer. Your information cannot be read by anyone in transit.

Bank-Grade Security

Your Own Control

You have the right to view, correct, or delete your personal data on Fbaze. Simply contact support at any time to make a request.

Full Autonomy

Only Essential Data

Fbaze only collects information that is genuinely necessary to provide its services. No excessive or irrelevant data is requested.

Minimal Data Collection Policy

Staff Access Is Restricted

Fbaze staff cannot view your password either. Only authorized departments can access specific data for specific purposes.

Role-Based Access

Regular Security Audits

Fbaze's systems are regularly tested by independent third-party security experts. Any vulnerabilities identified are addressed immediately.

Annual Audit

Table of Contents

Introduction
What Information We Collect
How We Use It
Data Sharing Policy
Security Measures
Cookie Policy
Your Rights
Data Retention Period
Minor Protection
Third-Party Services
Policy Updates
Contact

01 Introduction — Why This Policy Exists

When you use the Fbaze website (https://fbaze.pro), you naturally share certain information with us. This Privacy Policy explains transparently — what that information is, why it is collected, and how it is kept secure.

Fbaze Fbaze places the highest importance on the privacy of users in Bangladesh. Our policy is built in accordance with international GDPR standards.

Please Note: In this policy, "we/Fbaze" refers to the platform authority, and "you/user" refers to any registered or unregistered visitor.

02 What Information We Collect

Fbaze collects information in two main ways — what you provide directly, and what is generated automatically as you use the website.

Data Type	What We Collect	Purpose of Collection
Identity Information	Name, mobile number, email	Account Creation & Verification
Identity Verification (KYC)	NID number, passport, selfie	Withdrawal Security Guaranteed
Financial Information	BKash/Nagad number and transaction history	Payment Processing
Gaming Activities	Bet history, wins and losses, session duration	Service Improvement & Responsible Gaming
Device Information	IP address, browser, and operating system	Security & Fraud Prevention
Location Data	Approximate Location (IP-Based)	Geolocation Compliance

We never store your password in plain text — only an encrypted hash is kept.

03 How Your Information Is Used

Fbaze uses your data solely for the purposes listed below — never for anything else:

Service Delivery: To manage your account, process payments, and deliver gaming services.
Security: To detect fraud, money laundering, and duplicate accounts.
Support: To view relevant information and resolve your issue quickly.
Legal Obligations: Data retained as required by government or regulatory authorities.
Responsible Gaming: To detect excessive gaming patterns and alert users accordingly.
Service Improvement: Aggregate usage data is analyzed to improve the overall gaming experience.

Fbaze uses your information to Fbaze does not serve targeted ads, build user profiles, or sell data to data brokers.

05 Security Measures

Fbaze employs multiple layers of technical measures to protect your data:

Technical Security Layers

TLS 1.3 / SSL 256-bit

All data transmissions are encrypted. No one between your browser and our servers can read your information.

Encrypted Database

Data stored on our servers is also encrypted. Only authorized staff can access specific information.

Two-Factor Authentication (2FA)

OTP verification secures your login. Even if someone knows your password, they cannot access your account without the OTP.

Real-Time Monitoring

If a suspicious login or transaction is detected, an immediate alert is sent and the account is temporarily suspended.

Annual Penetration Testing

A full system audit is conducted by external security specialists at least once a year.

Administrative Security Policy

Role-Based Access Control

Each department at Fbaze can only access the data relevant to their role. The support team cannot view payment details, and vice versa.

Audit Log Retention

A log is maintained of which staff member accessed what data and when. Any unauthorized access attempt is detected and recorded.

Staff Training

All staff receive regular training on data protection and phishing prevention.

Regular Backups

Data is backed up regularly, and all backups are encrypted. There is no risk of data loss in the event of an incident.

06 Cookie Policy

Fbaze uses cookies to keep the website running smoothly. Cookies are small data files stored in your browser.

Optional cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause the site to not function properly.

07 Your Data Rights

Every Fbaze user has the following rights over their personal data:

Right to Access

To view the information we hold about you, submit a request to our support team.

Right to Rectification

You can request corrections if any of your information is inaccurate.

Right to Erasure

You may request deletion of your personal data upon closing your account.

Data Portability

You can request a copy of your data in a machine-readable format.

Restriction of Processing

You can request that the use of your data be restricted for specific purposes.

Right to Object

You may object to your data being used for any specific purpose.

To exercise this right, [email protected]Email us at. Fbaze aims to respond within 30 days.

08 Data Retention Period

Fbaze does not retain data beyond what is necessary. The general principle is:

While your account is active: All personal and financial information is stored securely.
After account closure: Transaction records may be retained for up to 5 years to meet legal obligations.
KYC Documents: Retained for up to 5 years after verification, then securely deleted.
Support Conversations: Retained for up to 1 year after the issue is resolved.

09 Protection of Minors

Fbaze strictly does not provide services to anyone under 18. Collecting or processing data from minors is strictly prohibited.

Age verification is in place at the point of registration.
Additional age verification may be requested in suspicious cases.
Any account found to belong to a minor is suspended immediately.

10 Third-Party Services & Links

Payment gateways and KYC providers connected to Fbaze operate under their own privacy policies. Fbaze is not responsible for their practices.

If you click an external link on the Fbaze website, that site's own policies will apply. We recommend reviewing their privacy policy before proceeding to any third-party site.

11 Policy Updates

Fbaze may update this Privacy Policy as needed. When changes are made:

You will be notified in advance via email or in-app notification.
The "Last Updated" date at the top of the page will be revised accordingly.
At least 7 days' advance notice will be given for major changes.

12 Contact — Questions or Complaints

For any privacy-related questions, concerns, or complaints, please contact us:

Email: [email protected]
Live Chat: bottom-right corner of the site
Response time: typically 24–48 hours

Requests to delete data or obtain a copy will be completed within a maximum of 30 days.

FAQs

Frequently Asked Questions About Privacy & Platform Use

Common reasons the app may not open and how to fix them: (1) Previous Version: Download the latest version from the App Store or Fbaze's official page. Older versions are disabled for security reasons. (2) Clear Cache: Go to Phone Settings > Apps > Fbaze > Clear Cache, then reopen the app. (3) Check Your Internet: The app may have trouble loading on a weak network connection. (4) Restart Your Phone: A simple restart often resolves the issue. (5) If none of these steps work, contact Fbaze via live chat or email [email protected] with your device model and operating system details.

Getting the Fbaze welcome bonus is simple. (1) First, Register and verify your mobile number via OTP. (2) Make your first deposit — a minimum amount is typically required. (3) If a bonus activation option is available, click the "Claim Bonus" button — in some cases it is added automatically. (4) Keep the bonus terms in mind — the bonus amount cannot be withdrawn until the required wagering amount has been met. The bonus is available on your first deposit only, and each account is eligible once. For full terms and conditions, Terms & Conditions View page.

Fbaze Privacy Policy — Your Data Is What We Value Most

How Your Information Is Managed

The Core Pillars of Fbaze's Privacy Commitment

Technical Security Layers

Administrative Security Policy

FAQs

Your privacy is guaranteed — play with confidence!

Fbaze Privacy Policy — Your Data Is What We Value Most

How Your Information Is Managed

The Core Pillars of Fbaze's Privacy Commitment

Technical Security Layers

Administrative Security Policy

FAQs

The Fbaze app won't open or is prompting you to update to a new version — what should you do?

I see there's a welcome bonus for new accounts — how do I claim it, and is there anything I need to do?

Your privacy is guaranteed — play with confidence!